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with qualifying internet. thank you so much for joining me again at top of the hour on cnn newsroom. we begin this hour with an air travel meltdown. it isn t all the weather s fault, let s be clear, more than 4,000 flights grounded today again, nearly 09% on southwest airlines. southwest patients from raleigh, denver, are all lining up at ticket counters looking for answers. many customers are completely fed up. i m traveling with my senior citizen parents for their christmas vacation. i have an autoimmune disorder. i don t have medications. we have nothing. we brought no carry-ons. we ve seen a lot of families who are sleeping on the floor and it just breaks my heart. if my boss is watching this yes it s true i just didn t just blow off the day i m actually standing in the airport doing nothing and i do have a ticket and i hope to come to work at some point in my life. i love that he had some levity there. with new year s eve with just days away nearly 2500 fligh

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