Angry customers who often blow up at service workers, typically middle aged women that we've dubbed "Karens," have gained popularity for their outbursts over the most simple mistakes. But although we may be quick to label them as obnoxious and entitled, they could be dealing with some very serious mental health issues that we are unaware of.
Following last December when 14-year old Keyon Harrold Jr. was accused of having a phone that wasn’t his resulting in him being tackled to the ground the child’s family has now filed a lawsuit against his attacker Miya Ponsetto, and the hotel where the incident went down.