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Regulator of Social Housing, and Housing Ombudsman Service: factsheet

A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.

Housing ombudsman service theTenant panelHousing ombudsman serviceHousing ombudsmanSocial housingSocial housing white paperComplaint handling codeSocial housing whiteBuilding safetyComplaints handling codeComplaints handling failure ordersRoyal assentBuilding safety billRegeneration actLocal authoritiesTenant satisfaction measures

Bernadette Conroy appointed as new Chair of the Regulator of Social Housing

Secretary of State for Levelling Up, Housing and Communities confirms new appointment.

United kingdomTracey walthoSimon dowGary porterDebbie gillattBernadette conroyCambridge universityMilton keynes development partnershipsNetwork homesSenior independent panel memberFinancial conduct authorityEstates committee of cambridge universityGovernment select committee onLocal government select committeeRough sleepingEddie hughes

Bernadette Conroy appointed as new Chair of Regulator of Social Housing

Bernadette Conroy appointed as new Chair of Regulator of Social Housing
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United kingdomSimon dowBernadette conroyCambridge universityMilton keynes development partnershipsNetwork homesFinancial conduct authorityEstates committee of cambridge universityGovernment select committee onLocal government select committeeRough sleepingEddie hughesSocial housingSocial housing whiteNon executive directorIndependent chair

East Suffolk Council review finds tenants overcharged rent | East Anglian Daily Times

A council has referred itself to the regulator after discovering some tenants may have been charged a higher rent than required.

United kingdomEast suffolkNick butcherTenant involvement serviceHousing serviceWaveney district councilHousing landlord serviceSuffolk councilBridge streetWaveney districtSuffolk coastalSocial housingSteve gallantFire risk assessmentsAsbestos managementWater safety

East Suffolk Council review finds tenants overcharged rent

A council has referred itself to the regulator after discovering some tenants may have been charged a higher rent than required.

United kingdomEast suffolkNick butcherTenant involvement serviceHousing serviceWaveney district councilHousing landlord serviceSuffolk councilBridge streetWaveney districtSuffolk coastalSocial housingSteve gallantFire risk assessmentsAsbestos managementWater safety