they re either not preaching from your hymn book or they re just losers. my experience is the lemons weed out themself. they re not comfortable in an environment where everybody s friendly and they re not and they say this isn t for me and we agree. neil: what do you do? let them share their abilities with some other company. neil: is that what you tell them? sure we do. neil: how do you says as a i it? resay are you enjoying your job and they say not really, we say why not. they say they don t like to deal with customers and we say maybe you ought to be in manufacturing or something where you don t have to deal with customers and they buy into it and they find something else to do. we re totally committed to the customer and if our employees are not onboard with that program, they re going to go somewhere else. neil: a lot of them show up at msnbc, so weird. it s a joke. bill marriott, good luck in