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The professional and service staff members at Ohio County Schools had a “Snow Day” right out of the gate to begin the school year – but this isn’t the type of snow day you might be thinking of.
Struggling to Retain Customers? Here’s How You Can Improve Customer Retention in Your Business
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Dennis Snow, president of Snow & Associates, aims to help business owners in all types of industries improve their customer service by correcting five common mistakes.
Snow & Associates
Failing to clearly define what the customer experience is supposed to be is the first big mistake companies make. ORLANDO, Fla. (PRWEB) April 26, 2021 Good customer service goes a long way in building intense customer loyalty. Yet too many businesses fail to recognize how vital good customer service is to the success of their organization. Plenty see it as an increase in costs while not considering how much they are losing by failing to retain customers.