By Mark Esposito, Josh Entsminger and Terence TseLONDON What does it take to change a person’s mind? As generative artificial intelligence becomes more embedded in customer-facing systems, think of human-like phone calls or online chatbots, it is an ethical question that needs to be addressed widely.
By Mark Esposito, Josh Entsminger and Terence TseLONDON What does it take to change a person’s mind? As generative artificial intelligence becomes more embedded in customer-facing systems, think of human-like phone calls or online chatbots, it is an ethical question that needs to be addressed widely.