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RIYADH: The Guests of God Service Program, which was inaugurated by King Salman in 2019, is one of Saudi Arabia’s key reform plans as part of its Vision 2030. It seeks to host large numbers of pilgrims, facilitate their access to the Two Holy Mosques, ensure they have access to high-quality services through the most advanced technology, and enhance their cultural and spiritual
JEDDAH: The Ministry of Hajj and Umrah is launching the Smart Pilgrim app this year to further utilize technology in its services. The app allows pilgrims to communicate with their service providers and report any violations to the ministry, which has pledged to handle the remarks and complaints without delay or leniency towards any violating Hajj service providers.