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Bank U-turns on Slow Lounge visit cuts â¦
By Moneyweb
2 Jun 2021 00:01
The bank has extended the Slow Lounge benefit to Aspire (formerly Gold) customers for the first time. Image: Moneyweb
FNB has U-turned on its original plan to cut the free Slow Lounge entries offered to qualifying Premier customers annually under its popular eBucks rewards programme.
The changes originally meant bundled entries (depending on a customersâ eBucks level) would be dropped entirely for Premier customers, with only a possible 12 bonus entries able to be earned when booking flights via eBucks Travel.
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First National Bank clients will be able to pay their bank fees with eBucks from 1 July – but many won't be able to use airport lounges unless they buy airline tickets via eBucks.
We take it back: FNB reverses cancelling some Slow Lounge freebies on eBucks, within hours Jun 01, 2021, 02:59 PM
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On Tuesday morning, FNB released details of pricing and rewards changes coming on 1 July, which showed a big chunk of its clients would lose Slow Lounge freebies via eBucks.
Holders of FNB Premier accounts would only get access to the airport lounges if they bought tickets via eBucks, the bank said.
By Tuesday afternoon, that decision had been reversed. Premier clients are now back to the reduced lounge-visit allocation implemented in 2020.
It had reviewed the decision against the current state of the travel industry and recent lockdown adjustments , FNB said.
FNB launches new Aspire bank account
By BR Reporter
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As part of its annual review effective 1 July 2021, FNB is launching a new FNB Aspire bank account for middle-income customers to replace FNB Gold.
FNB Retail chief executive Raj Makanjee said: “We are transforming our FNB Gold to FNB Aspire, with a monthly account fee that’s reduced from R109 to R99 for customers who earn between R180 000 and R450 000 per annum”.
According to Makanjee, Aspire offers exceptional value to individuals and families, including a 50 percent reduction in spousal monthly account fee and up to R310 back in monthly eBucks with no rewards levels.