Sutter Health website crashes, Kaiser phone lines jammed as COVID vaccine appointments debut [Mercury News]
Jan. 14 Hours after debuting their respective COVID-19 vaccination appointment offerings on Thursday, two of California’s largest healthcare providers were inundated with a crush of anxious vaccine seekers, pushing their systems to the breaking point and raising questions about rollout readiness in the state.
Sutter Health’s website crashed and Kaiser Permanente’s phone line warned callers they may face up to three hour wait times.
The strong demand for the limited lifesaving supplies comes as California and its largest healthcare providers attempt to speed up the administration of its vaccines to those with the highest risks of dying.