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Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat

/PRNewswire/ During the 2020 holiday shopping season, where the importance of high-touch customer service was arguably never higher, many ecommerce brands.

Forrester researchPeng tanSimilar web proDaily harvestSimplr stateSinclair metricsBlack fridaySimliarweb proஃபாரெஸ்டர் ஆராய்ச்சிஎஂக் பழுப்புஒத்த வலை ப்ரொதினசரி அறுவடைசின்க்ளேர் அளவீடுகள்கருப்பு வெள்ளி

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