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Paris, April 19, 2021
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it is the only customer communications management (CCM) solutions provider that has been recognized as a leader in both CCM and customer journey mapping in two separate SPARK Matrix™ research reports recently published by Quadrant Knowledge Solutions, a global research and consulting firm. Additionally, Quadient is the only technology company to appear in both reports, which highlights Quadient’s unique position in bridging the CCM and customer experience management (CXM) markets.
Quadient is pioneering the convergence of customer experience and process automation and recently announced it has combined its software solutions into a true end-to-end software as a service global business communications platform, as part of the company’s second phase of its Back to Growth strategy. Quadient’s newly nam
Quadient reconnue Leader Technologique dans les domaines du CCM et de la cartographie du parcours client par un cabinet d études international itespresso.fr - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itespresso.fr Daily Mail and Mail on Sunday newspapers.
/PRNewswire/ ABBYY, a leading digital intelligence company, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the.