REI and ACF Win Innovation Award for Improving Services to Human Trafficking Victims
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STERLING, Va., May 25, 2021 /PRNewswire/ REI Systems is proud to congratulate the Shepherd Case Management Systems (SCMS) team on winning a 2021 ACT-IAC Igniting Innovation Award. The SCMS team consists of members from REI Systems and the Health and Human Services (HHS) Administration for Children and Families (ACF) Office on Trafficking in Persons (OTIP). The new SCMS better serves victims of human trafficking by facilitating services and support from multiple federal agencies into a single access point.
In 2018, ACF received three times more service requests than any previous year. The surge in demand and paper-based processes led the agency to ask REI to modernize the case management system used to manage and track information and services for victims of trafficking. The modernized, cloud-based application automates and streamlines ca