devastating. reporter: erin, it s just absolutely incredible, and believe it or not, authorities are still evacuating people. they are still going door to door because the fliames are still approaching people s homes. you talked about the missing. about 200 people are missing. that does not mean they are believed to be dead. it just means there could be a problem with communication. they have to sort it out. i m going to step out of the way because you can see this neighborhood. it is unbelievable. this is the coffee park neighborhood in santa rosa, california. there is not a home still standing. devastation as far as the eye can see. some 20,000 people are evacuated. i was actually at a shelter today. it was packed. i have to tell you, the need is great. they need clothes. they need children s toys. and folks are still streaming in there. as far as when this fire might be contained, erin, we just don t know. at this point, it s still zero percent contained. the wind, however, is dyi
supposed to be on and december made the punta gorda. miguel, you were at a shelter today. some people were turned away because they had just too many people inside, is that right? they were turned away. this is charlotte county. all the shelters are jam packed, they are turning people away unless they run out of gas, they re elder, disabled, they can t get anywhere else, they will take them in an emergency. there are so many lowlands here and they are expecting a 10 to 15 storm surge a giant wave out of the ocean that would grab everything and sweep it back out to sea. so many areas that are in threat of flooding here that they only have a couple shelters in charlotte county itself. they have five other shelters in sarah sota county.