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FCA on Consumer Duty: There are areas where firms could do better

There are still areas of Consumer Duty where firms could do better, according to Financial Conduct Authority (FCA) executive director of consumers and competition.

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Firms struggle to meet price and value outcome of Consumer Duty, says FCA

The FCA has said price and value is the most challenging outcome of the Consumer Duty for adviser firms to meet seven months after the regulation came into force. FCA’s executive director for consumers and competition Sheldon Mills said firms should do more on fair value and pricing to ensure good outcomes for

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FCA will not judge firms on benefit of hindsight with Consumer Duty closed products

FCA will not judge firms on benefit of hindsight with Consumer Duty closed products
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Consumer Duty: The Art Of The Possible In A Year - Speech By Sheldon Mills, UK Financial Conduct Authority, Executive Director, Consumers And Competition, Delivered At KPMG

Consumer Duty: The Art Of The Possible In A Year - Speech By Sheldon Mills, UK Financial Conduct Authority, Executive Director, Consumers And Competition, Delivered At KPMG
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GAP insurers suspend sales after FCA concerns on fair value

Insurers covering 80% of the guaranteed asset protection market have agreed to pause sales after a request from the Financial Conduct Authority, the regulator

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