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Crisis Text Line controversy raises questions about the ethics of big data

Crisis Text Line tried to make a business out of data based on people's most vulnerable moments.

Nancy lublinShawn rodriguezBrendan carrEnvironmental protection agencyEthics institute of northeastern universityNational institutes of healthDrug administrationCrisis text lineCrisis textText lineData ethics initiativesEthics instituteNortheastern universityNational institutes

Mental Health Helpline Cut Ties With AI Customer Support Over Data Sharing

Major mental health helpline, Crisis Text Line, is no longer collaborating with AI customer support due to criticisms from the community over consent to share data.

Jennifer kingShawn rodriguezThea felicityTime you call customer serviceStanford university ai instituteMental health helpline photoTech timesHealth helplineText line ends relationshipCrisis text lineStanford universityNext time you call customer service

Mental health helpline ends AI data-sharing relationship

Crisis Text Line shared anonymised data with an AI firm but ends the relationship after backlash.

United kingdomCity ofJennifer kingShawn rodriguezDanah boydStanford university ai instituteCrisis text lineStanford universityUnited kingdom based

A suicide hotline s use of data echoes Silicon Valley s privacy debates

The Crisis Text Line’s AI-driven chat service has gathered troves of data from its conversations with people suffering life’s toughest situations. What happens next raises complex ethical questions.

New yorkUnited statesJennifer kingJeff weinerEtie hertzTim reiersonJack hanlonBeck bambergerNancy lublinEric perakslisShawn rodriguezJohn nostaDuke perakslisBob filbinPierre omidyarSenate republicans

Virginia Tech Performs Mission-Critical Computing Research for NSF

Jan. 12, 2022 For the past 14 years, Virginia Tech has served as one of only four university-based research sites for the National Science

United statesAl iskandariyahBalan georgeDoug bowmanWu fengShawn rodriguezWake forest university school of biomedical engineeringWorld wide technologyLincoln laboratoryDepartment of defenseUniversity of floridaSynergistic environments for experimental computing centerNational science foundationDepartment of computer scienceCapital oneBrigham young university

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