Collector. The agency then sends those complaints on to the company who then has some time to respond to both the consumer and the cfpb and to try to resolve the issue. Now the agency has received more than 650,000 complaints through the hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a lot of lack of visibility. People dont necessarily know what the cfpb is and will know over time, i hope. I hope theyll see that were providing value to them. Thats what we aim to do. I think we had Something Like 700 and some credit card complaints in our first month, and were up to about 25,000 complaints per month across the entire range of Financial Services. What happens then is we give the c
The hotline. Could you give us a sense, director, a ballpark figure is fine, about how many of those complaints were resolved to the Consumers Satisfaction . And how much consumers have recovered financially through this process. Yeah. And ill say the arc of Consumer Complaints continues to increase in terms of volume. I believe thats a function of theres still a lot of lack of visibility. People dont necessarily know what the cfpb is and will know over time, i hope. I hope theyll see that were providing value to them. Thats what we aim to do. I think we had Something Like 700 and some credit card complaints in our first month, and were up to about 25,000 complaints per month across the entire range of Financial Services. What happens then is we give the consumer a chance to tell us whether they were satisfied with the resolution of their complaint or, if not, what they continue to be concerned about. And we then prioritize issues for further investigation or perhaps enforcement action
Im jamie colby, and, today, im driving into key west, florida, in search of treasure. You know, years ago, spanish galleons and pirate ships sailed upon and sank in these waters. More recently, the islands been home to the heirs of a man who became rich and famous searching for the treasure left behind. My name is taffi fisher abt, and i inherited a wreck. I mean literally a wreck, a spanish shipwreck. Its an incredible archeological find, and we keep bringing up more treasure all the time. You must be taffi. Welcome to the mel fisher Maritime Heritage society. Taffis father, mel fisher, salvaged tons of treasure from the sea. Oh, yeah. Solid gold. This is an emerald cross and ring that was found in 1982. Some of his most precious artifacts are in the museum he founded here in key west. He must have loved the adventure. He did. He was an awful lot like tom sawyer. Tom sawyer had the mississippi. Indiana native mel fisher dreams up his childhood adventures on lake michigan. He would go
Commission and Commodities Future Trading Commission talked about proposed budgets for their agencies. They were at a Sub Committee hearing for an hour and ten minutes. Good morning the Sub Committee will come to order. I would like to welcome our witnesses. Thank you both for being here. We look forward to hearing from both of you about the details of your budget reest requests. As members of this committee we have a responks blt to ensure the funds we see are spent wisely. Both are seeking increases for 2018. Requesting 242 million or 15 higher than 2017. The sec budget has grown to now 1. 6 billion. The cftc is requesting 281. 5 million. For comparison, the cftc was funded at 62. 7 million in fiscal year 2000. The budget now has reached at least 250 million. Access to funding does not necessarily ensure an agency will achieve its mission. You both have challenges. In the case of the cftc leasing costs and practices have raised concerns about effective management of federal funding.
Im jamie colby, and today im out in west texas, about 50 miles southwest of abilene. Im here to hunt down two strange inheritances submitted by viewers whose stories converge into a single tale, a tale born straight out of the wild, wild west. My name is garland richards. In 1998, my dad passed away, left me and my siblings a large cattle ranch and a giant part of history. Well, i got your letter, and im dying to learn more about your inheritance. What is this place . This is the richards ranch, and this is Fort Chadbourne. We will be glad to show you around. Im ready. Garland tells me Fort Chadbourne was built in 1852, during the Great Western expansion. [ gunfire, horses neighing ] the area had become a hotspot for violence between the pioneers and native indian tribes. The u. S. Military came in here and set up Fort Chadbourne as a buffer zone. And unmistakably, i do see bullet holes. There was a comanche warrior that was killed in this officers quarters, and thats part of the histo