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Mumbai (Maharashtra) [India], January 9 (ANI/NewsVoir): Kotak Mahindra General Insurance Company Limited ("Kotak General Insurance") today announced that it has partnered with Clootrack, an AI-driven, real-time customer experience platform. The latter's comprehensive intelligent customer experience analytics platform offers a fully SAAS model, gathers and analyses billions of customer reviews to help enterprises understand "why" customer experience drops. This tie-up will empower Kotak Mahindra General Insurance with actionable insights into its non-life insurance products through customer feedback and understand gaps in the market to improve its customer experience. Clootrack's ability to process and analyse large amounts of data from multiple sources will help Kotak GI with informed decision-making. The granular insights and findings will uncover patterns, trends, and relationships that can be used to fine-tune operations, improve customer offerings, and i

Pulak sarmahKotak mahindraShameel abdullaKotak mahindra bank ltdInsurance company limited kotakKotak mahindra general insurance company limitedKotak mahindra general insuranceSenior vice presidentChief executive officerKotak generalMahindra general insurance company limitedKotak general insuranceMumbai maharashtra indiaAnuary 9 ani newsvoir kotak mahindra general insurance company limited quot today announced that it has partnered with clootrackN ai drivenEal time customer experience platform the latter 39s comprehensive intelligent analytics offersa fully saas model