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How to balance user experience, AI innovation with self-service kiosks

Self-service automation and the human touch: 5 rules for success

Migrating to self-service: A roadmap to success

Mike Abecassis, founder and CEO at GameTime & General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring the history of self-service and principles for success, as well as trends and predictions.

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