Vi integrates its VIC ChatBot with Googleâs Business Messages on smartphones
This innovation enables users searching for Vi or Vi Stores on Google Search or Google Maps to find âChatâ or âMessage a Live Agentâ button against search results through which they can interact with the virtual agent, VIC, to get their queries answered Delhi, April 13, 2021
With a focus on providing superior customer experience to its users, telecom brand Vi has announced the integration with Googleâs Business Messages. Vi has integrated its VIC ChatBoT with Googleâs Business Messages for providing 24x7 real-time customer service to support all Vi users on Smartphones.