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Watch as Sergio Colella, President of Europe at SITA, discusses biometrics, traffic numbers and new technology as aviation battles back from Covid.
Sergio Colella, the President of Europe at SITA, has warned that the key area of aviation’s recovery from the global pandemic will be the management of health data.
In a video interview with Airports International, which you can watch above, he said that the effects of getting this wrong could have a detrimental effect on the passenger experience. “The key area is the management of the health data,” he said. “If we don’t do that well, we will face the risk of long queues and waiting times. We see that there are many different requirements from each country, such as paper and digital, and also if PCR tests aren’t managed properly there is a risk of fraud. We have a good level of preparation but automation will be key.”