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In the next year is looking at stream lining the process and it is nice to have this user interface where we have the portal now that is the single goto place for the Business Owners but we as a city need to look at the processes that are involved for our business whens they deal with the permitting and licenses. There is, yeah, i cant say enough that you cant just throw technology on top of a flawed process. You want to look at, you know, i am sure that we could just study what we have now and map it out. And identify some of the efficiency gaps, and maybe making the smallest of changes could have a huge impact on the way that Business Owners experience their dealings with the city, perhaps something that used to take 30 days to go through, maybe we could identify areas where we could save time, perhaps we could cut it down to even ten days if possible and so i think that it is pertinent for us to look at the processes, identify the efficiency gaps and make the recommendations for imp

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