Sensormatic Solutions by Johnson Controls Releases Spring 2021 U.S. Consumer Sentiment Survey
Sensormatic Solutions is helping retailers solve complex challenges related to consumer confidence, health and safety using technology Johnson Controls, the global leader for smart, healthy and sustainable buildings, today announced that Sensormatic Solutions, its leading global retail solutions portfolio, released the results of its spring 2021 U.S. Consumer Sentiment Survey.
The survey revealed a shift towards restored confidence among consumers to shop in-store one year into the COVID-19 pandemic. Half of consumers are neutral (28%) or unconcerned (22%) about shopping in-store. While a third (34%) are still concerned, only 16% said they were currently very concerned. Comparatively, in Sensormatic Solutions April 2020 survey, 79% of respondents were concerned (20%), moderately concerned (30%) or very concerned (29%) about shopping in-store.