My grandmother was an avid reader. Books were as necessary to her as food, and she nurtured that love in her descendants. When cataracts stole her ability to read in her 80s, we all thought it was a tragedy. But not for her. Always resilient and positive, she ordered books
Image: DepositphotoNot long ago, I wrote a book with the title 33 Ways Not to Screw Up Your Business Emails. So imagine my embarrassment when I sent someone an email recently with the number 11,000 instead of 1,100.Whoops!Here’s the chapter I wish I’d included in the book: What to do
Listen to this post!An email arrived in my inbox the other day with a beautiful video attached. It came from someone I did not know, inviting me to participate in an event.Ordinarily, I would tag the email to read later in the day. (I try to “time-block” handling requests like
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