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Posted Apr 28, 2021
Dixa, the Nordic customer service innovator that has transformed the EMEA customer experience (CX) market, is continuing to strengthen its footprint in the US and its disruptive new perspective on customer experience. Dixa is backed by Notion Capital, Project A Ventures and SEED Capital, and is building on its recent $15m acquisition of Australian knowledge management platform Elevio by appointing Thomas Hansen, Chief Revenue Officer at UiPath, to its board of directors. It has also appointed Scott Sinatra as its new CRO, as well as opening a new headquarters in New York and recruiting teams across the North East, South East, Central and Western America.
Dixa expands U.S. operations to take on established CX vendors
Dixa, a Nordic customer service innovator operating in the EMEA customer experience (CX) market, is strengthening its footprint in the U.S. Dixa is backed by Notion Capital, Project A Ventures, and SEED Capital, and is building on its recent $15 million acquisition of Australian knowledge management platform Elevio with the opening of new headquarters in New York and the recruitment of teams across the North East, South East, Central and Western America.
Since the global launch in 2018, Dixa has grown from just 12 to over 170 employees, with offices in Copenhagen, London, Kyiv, Berlin, Melbourne, and New York, and plans to open an office in Amsterdam by the end of this year. Dixa doubled its revenues during 2020 and has raised more than $50 million in funding to date with backing from Notion Capital, Project A Ventures, and SEED Capital.