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Suit: Mattress Firm illegally records customer website chat conversations

SAN FRANCISCO (Legal Newsline) A class action alleges that Mattress Firm illegally allows a third-party vendor to eavesdrop on chat conversations on its website.

The Rise Of The Self-Tapping Website? State Wiretapping Class Actions Take Off After Two Recent Circuit Court Decisions | ArentFox Schiff

Websites With Chatboxes Targeted For Wiretapping Class Actions

The second half of 2022 saw a wave of class action litigation under state wiretapping laws against website operators that use widely deployed online technologies, such as chatboxes and session replay software. These lawsuits follow a nearly identical script.

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