open to ambition. open to bold ideas. that s why new york has a new plan dozens of tax free zones all across the state. move here, expand here, or start a new business here and pay no taxes for ten years. we re new york. if there s something that creates more jobs, and grows more businesses. we re open to it. start a tax-free business at startup-ny.com. we told you that jetblue decided to shut down their operations in four major cities for 17 hours. angering many passengers. some of whom have been stuck in airports for days. they had to do this in part because of a new faa rule meant to make flying safer, meant to
as far as departures go at this hour. then, when we move to the noon hour, they will be up to 50% and again by 3:00, they say they will be 100%. we re talking about 3:00 eastern time, carol. maybe they will be back up to 100%. from a business standpoint and a p.r. standpoint, it is not great. you have everybody in all the airlines delayed or not even sitting on the tarmac. they wish they were. jetblue is getting all the grief today, in part, because they said, among the reasons why they did this reset was because of these new flight rules for flight crews. that s something that aviation experts said, wait a minute. you have had several years to work on that. that should not be something that has really tangled you up here. one thing from a business standpoint, carol, this is a reset. this is, if you cancel all the flights. you don t have people in the
it s the only airline that mentioned new faa rules for flight rest. it s getting speculation it had plenty of time to prepare for that, shouldn t have this as the blend of reasons they had the jetblue deep freeze, critics are kauing it. that they had time to figure pit out and couldn t handle the storms the way the other airlines have handled the sto l storms. in their defense, all airlines are having delays and cancellations. one thing if you got on jetblue.com, they ve got your information and going to reach out to you. rebook your flight or you re going to get a refund. they re going to waive the change fees as they should. we ve been in that situation before. i wouldn t wait for any airline to reach out to me. time to take matters in your own hands. there s no humans to reach
saturday night live hires a black female cast member. america needs to hear her. newsroom starts now. good morning. i m carroll. thank you for joining me. this is adding to the travel nightmare for hundreds of thousands of airline passengers. jetblue shattered separations for 17 hours to give their crews a rest. the company says it will start the reboot. jetblue played a big part in the scratch yesterday morning. stranded passengers are experiencing long waits. many are skeptical the airline will be back to 100% by midday as promised. i don t think anyone knows where the lines actually go or
want to know what security is going to be like. man, that must be hell. cnn renee marsh is at the airport and christine romans is in new york. renee, let s start with you. we ve reached out i m sure you ve reached out to jetblue executives to ask them why they decided to shut down operations for 17 hours. have you had any luck? we did speak with jetblue. they are sticking to their words and their messaging here. they are pretty much saying they had to do this because they want to get passengers to their destinations as fast as possible. let s talk more about jetblue. you mentioned 17 hours, no plains were taking off from those new york, new jersey, and boston airports. no planes for 17 hours. it is a drastic step that jetblue took, no other airline took that step. here is an update as to what operations will look like as we move through the morning. they say they will be up to 25%