The failure by the Postbank to anticipate problems and put in place risk migration measures to minimise the impact of its switch to the new payment system is a further reflection of deterioration of care to the needy.
Sassa beneficiaries who did not receive their payouts because of technical glitches on Tuesday and Wednesday were back at the post office on Thursday after the government promised payout problems were resolved.
Social grants beneficiaries across the country were left frustrated and in despair after their funds were stalled for days by Postbank’s new malfunctioning payment system.