London, Oct. 04, 2022 (GLOBE NEWSWIRE) Gordon Brothers, the global advisory, restructuring and investment firm, has been appointed as the exclusive selling agent for the tall ship Lord Nelson on behalf
Sarah O'Toole, community navigator with the Community Navigation and Physician Retention Services Association, said the past couple of months were both busy and successful. In May, she said the association hosted its first AGM and made a presentation at the St. Martha's Regional Hospital Foundation AGM to share some of…
Sarah O'Toole, community navigator with the Community Navigator and Physician Retention Services Association, said it's been a busy spring. Part of her duties, when it comes to doctors potentially looking at the area, she asks what they are looking for in terms of finding a place to live, child care, education for children, recreation services,
By Ry Crozier on Apr 7, 2021 12:41PM
Looks to be more data-driven.
Coca-Cola Amatil is in the third year of a transformation program aimed at improving its customer and employee experiences (CX/EX) and pushing the company to become more data-driven.
Group head of digital strategy and delivery Sarah O’Toole told Salesforce Live A/NZ that some of the focus of the transformation effort to date was around creating an omnichannel experience for businesses that purchased CCA’s products.
“We’ve been on an ongoing transformation journey which we started back in 2018,” O’Toole said.
“For us it’s been around uplifting our customer experience, uplifting our employee experience, and … our customers being able to interact with us through their channel of choice, whether it’s through the sales rep, contacting the contact centres, or actually going online to place an order or pay their invoice.”