Temenos takes explainable AI product global
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Temenos Virtual COO, which it initially
unveiled in March as a collaboration with
Canadian Western Bank (CWB). The product is built on Temenos’ omnichannel offering, Temenos Infinity, with an XAI component geared toward small and medium-sized businesses (SMBs). Temenos Virtual COO
helps companies make financial decisions by modeling different business scenarios; aggregates data to give overviews of companies’ financial health; and cuts their administrative workloads.
Temenos Virtual COO
per Insider Intelligence s 2020 AI in Banking report. Other initiatives include:
BNY Mellon’s AI-driven email-sorting solution sends inbound emails to its most relevant departments. Human involvement is kept to a minimum in the process, which US-based BNY Mellon adopted for its operations team in 2019. The bank