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Norwood is on track to close down its 911 service and turn the dispatching duties over to Hamilton County. With the approval of Norwood City Council, the partnership could happen Feb. 1. Hamilton County Communications Director Andy Knapp says the goal is to make the change as smoothly as possible. Based on the analysis we ve done, we re comfortable we can absorb them with not just the no budget impact, but I don t want to negatively impact the service level that we provide to any of our residents and the responders, Knapp says.
Norwood handles about 22,000 911 calls a year. Knapp tells county commissioners last year, his department handled 249,000. As you take those metrics… the absorption of that, in our current environment, should not prove to be a challenge whatsoever.