In the 1990s, a New Mexico woman learned that she was suffering from hepatitis C, a viral disease that infects the liver. Though she had insurance, she did not seek treatment because of the lack of specialists in her area. When her abdominal pain intensified, however, she got on a long waitlist, hoping to be helped by Dr. Sanjeev Arora, a gastroenterologist, at his clinic in Albuquerque, New Mexico. In 2001, she and her two children travelled over 200 miles to meet with him. But by then it was too late, and six months later, the woman died. Arora was shocked that people were dying of a curable disease in the United States and even more shocked that it kept happening. “These people were dying because the right knowledge didn’t exist at the right place at the right time,” he said.