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SAWS board approves a $94,000 bonus for CEO Robert Puente

SAWS Officials Try To Explain What Went Wrong During Texas Winter Storm Ahead Of External Review

Texas Public Radio The San Antonio Water System Board received its first behind-the-scenes report on Tuesday of how the city’s water supply became largely unreliable during February’s winter blitz. The board mostly approved of how the utility responded to the storm, pointing out power outages beyond their control led to water outages and were compounded by busted frozen pipes across the city as more than 150 hours of below freezing temperatures followed in a week. While SAWS communicated broadly and frequently with the public through social media and newspaper, radio and television, some trustees criticized some of the public information efforts, like when water service would be restored. Mayor Ron Nirenberg also said residents needed more information on how to deal with the boil water notice.

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