The suspension will last approximately two months, but customers will still be responsible for their bills. Author: WZDX News Updated: 7:10 PM CST January 8, 2021
DECATUR, Ala. Decatur Utilities announced it is suspending disconnects for non-payment for about two months starting on Jan. 11.
General Manager Ray Hardin said the move is being made due to the recent rise of COVID-19 cases in the Decatur area. “Many of our customers are still being affected financially by the pandemic,” Hardin said. “We feel it is important that DU take this action in hopes of helping them work through this difficult time.
DU says that while accounts will not be disconnected during this period, customers will be responsible for the full bill amount accrued until payment is made. Disconnections are scheduled to resume Monday, March 15th. DU will reevaluate the COVID-19 situation at that time.