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Pension Funds Adjudicator Muvhango Lukhaimane says her office received 9,190 complaints during the 2022/23 fiscal year, of which 77% were received via electronic and online channels. A total of 2,559 complaints were carried over from the previous year, and 7,809 complaints were finalised during.
The Office of the Pension Funds Adjudicator has told Daily Maverick that between 1 April 2022 and 31 March 2023, it received 3,771 complaints and finalised 2,388.