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Don t apologize  Just fix it…in a memorable way

KING OF SALES, The author of seventeen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His live coaching program, Sales Mastery, is available at gitomer.me.SITUATION: A customer calls to complain. Something is wrong, needs fixing, or is late.

The graph of easy sales – ain t so easy

KING OF SALES, The author of seventeen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His live coaching program, Sales Mastery, is available at gitomer.me.Jeffrey, my question is…I am looking for a sales graphic that an associate of

Does CRM really help make the sale? Depends on which one you use

KING OF SALES, The author of seventeen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His live coaching program, Sales Mastery, is available at gitomer.me.Are you using some form of database management to “control” your customer data? Customer

How to Stop Complaining about Monday by Anthony Iannarino

KING OF SALES, The author of seventeen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His live coaching program, Sales Mastery, is available at gitomer.me.“This blog post is written by my  friend Anthony Iannarino, and is an excerpt

If You Would Do It Later – Why Wouldn t You Do It Now?

KING OF SALES, The author of seventeen best-selling books including The Sales Bible, The Little Red Book of Selling, and The Little Gold Book of Yes! Attitude. His live coaching program, Sales Mastery, is available at gitomer.me.I met a guy on the plane who was an area director for a

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