Feb 8, 2021 / 08:13 PM EST
INDIANAPOLIS (WISH) The state hired
ID.me in October to verify people’s identities before they file for unemployment benefits.
The goal was to cut down on unemployment fraud.
Blake Hall, the chief executive officer of ID.me, said Monday that it is working as fast as it can on Indiana’s needs. A handful of News 8 viewers have cited problems with getting their identifications verified as a primary issue when applying for jobless benefits during the coronavirus pandemic.
Hall said, “When you talk about workforce agencies, about 90% of the users who verify their claims will go through in real time and that process takes about 5 minutes. The other 10% or so might have to go into video chat to upload documents and that could be for folks who don’t have any credit history, or they don’t have a phone, any kind of tenure. These checks are very, very important to make sure there aren’t organized crime rings that are just taking personal d