Ride-hailing major Uber has overhauled its safety toolkit, and riders can now get help, via phone or text, from a live safety agent from home security company ADT in the US in case they need to.When a call or text exchange is requested, the .
Uber announced Tuesday that among other updates to its Safety Toolkit feature, a new “Live Help” option, allows both drivers and riders to contact the Florida-based private security firm ADT.