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Verint Named to Constellation ShortList for Conversational AI

Verint Named to Constellation ShortList for Conversational AI
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Andy thuraiVerint heather richardsRyan zukCustomer engagement companyConstellation researchVerint systems incFirst engagement solutionsDemonstrates continued innovationDigital first engagementConstellation shortlistVerint conversationalVerint intelligent virtual assistantHeather richardsVerint customer engagementCustomer engagementEngagement capacity gap

Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report

Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report
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Verint heather richardsRyan zukDonna flussCustomer engagement companyService for the enterpriseVerint systems incEnabled self serviceEnterprise reportOverall vendor satisfactionProduct satisfactionIntelligent virtual assistantsVirtual assistantsHeather richardsVerint intelligent virtual assistantVerint customer engagementCustomer engagement

Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report

Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report
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Verint celia fleischakerRyan zukKeith dawsonVentana research value indexVentana research agent management value indexVentana researchCustomer engagement companyVerint systems incVentana research value index on agent managementValue indexVendor validationTotal costArtificial intelligenceOverall performanceProduct experienceExemplary vendor

Verint Positioned as a Leader in 2021 Gartner Magic Quadrant for Workforce Engagement Management for the 13th Consecutive Year

Verint Positioned as a Leader in 2021 Gartner Magic Quadrant for Workforce Engagement Management for the 13th Consecutive Year
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Jim robinsonVerint celia fleischakerMark dauigoyRyan zukJim daviesGartner incCustomer engagement companyVerint systems incCustomer engagementMagic quadrantWorkforce engagement managementGartner peer insightsCelia fleischakerVerint cloud platformVerint customer engagement cloud platformGartner magic quadrant