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Ryanair forces family to shell out an extra £275 just to check in for their flight

The Irvine family, from Bangor, County Down, were forced to pay an extra £275 to check in for their flight in Belfast due to what they claim was a glitch on the Ryanair app

County downUnited kingdomRuth jaffePeter jaffeCentre at ryanairCustomer service teamLondon stanstedAviation alternative dispute resolutionHelp centreCustomer service

$38 7 billion: The huge amount Ryanair has made from add-on fees over the past decade

$38 7 billion: The huge amount Ryanair has made from add-on fees over the past decade
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

Ruth jaffeRory bolandMichael olearyMichaelo leary

Ryanair charges elderly couple over $200 for downloading wrong boarding passes

Ryanair is again under fire after it charged an elderly couple over AUD $200 for downloading the wrong boarding passes.

Ruth jaffeRenowned irish

Ryanair row: has digital revolution left elderly behind?

Older people are at risk of ‘digital exclusion’ in an increasingly online world, as a recent budget-airline incident showed.

New zealandUnited kingdomRuth jaffePeter jaffePew research centerMarks spencerPew research

Shame on you : Airline charges pensioners $230 to print out boarding passes

Shame on you : Airline charges pensioners $230 to print out boarding passes
stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.

United kingdomCity ofRuth jaffePeter jaffeLondon stanstedStansted airport

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