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the water is a valuable, a critical piece a critical resource, and cities can t function and lives can t function without it. it s absolutely at the top of our list. reporter: the outage sparked by multiple water main breaks that occurred friday, and tonight remain broken. video showing the rupture sending water gushing onto streets. people need the water. people got to eat, people got to cook. we got kids. we need the help. reporter: atlanta s mayor apologizing for the city s initial lack of communication as he addressed setbacks today in the repairs of the aging infrastructure. and i will be candid that overnight we did not do the best job of communicating. reporter: with every passing hour, the situation growing more tense as boil water advisories are extended. emery hospital in midtown atlanta forced to divert patients. the hospital bringing in some 58,000 gallons of water via tanker trucks to use in the hospital s cooling towers as well as bottled water. how detrimen