Macy’s exiting 2 San Antonio locations as retailers, malls face challenges
Trend is toward smaller, concept stores and more technology post-pandemic
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Macy’s called the shuttering part of its strategy which leaves four stores in San Antonio.
“Retailing has changed forever thanks to the pandemic, particularly shopping malls will no longer be the same as before,” said Venky Shankar, research director at Texas A&M’s Center for Retailing Studies.
As the pandemic turned up online shopping, many stores buckled. Last year, 40 chain retailers declared bankruptcy and some vanished.
And as the pandemic expedited some closures, Shankar said it also accelerated the need to change.