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We track how fast workers deliver post, concedes Royal Mail boss

Admission comes after MPs hauled Simon Thompson back before Parliament

Dame claire moriartyDarren jonesRicky mcaulaySimon thompsonIan laveryRoyal mailParliament business committeeService obligationPostal digital assistantLabour chaired business committeeUniversal service obligationRoyal mail strikesPost office

Royal Mail strike called off after union slip-up

CWU leaders cancel walkouts after a legal challenge over their validity

Simon thompsonCommunication workers unionRoyal mailRoyal mail groupRoyal mail strikesTrade unions

Royal Mail make bizarre decision to send stamp books as compensation for lost parcels

Customers ‘absolutely fuming’ after postal service reimburses them with ‘useless’ stamps, sometimes for hundreds of pounds

United kingdomCity ofDan harveyRoyal mailSecond classSpecial delivery guaranteedUk newsRoyal mail strikes

Royal Mail dystopian tracking system tells bosses when postmen stand still

Union claims postal service receives alerts from devices carried on daily rounds

Dave wardSimon thompsonCommunication workers unionRoyal mailRoyal mail strikes

Small business owner takes parcel to US himself as Royal Mail delays drag on

Vern Tessio could not use the service after a cyber attack linked to Russian criminals caused severe disruption to sending packages abroad

New yorkUnited statesUnited kingdomVern tessioRoyal mailNew york cityCyber crimeUk newsCyber attacksNorth americaRoyal mail strikes

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