This case we are talking about the 911 system where lives could be at stake here. This 911 outage occurred on february second for about six hours. At first, people calling with emergencies may not have been able to get through or their calls may have been dropped. Accor ding to the department. Once metro transferred calls to the henderson and North Las Vegas call centers there was still a significant wait. Possibly up to 50 minutes. Deputy chief charles hank tells us although it is not definitive, the broadcast storm is the likely cause. deputy chief Charles Hank Metro police even though we do not know or have a definitive reason for the cause of the disruption of service, we have enough information to better prepare against any future failure of the system. Simply put, today our system is stronger as a result of our thorough look into this matter. deputy chief if metro received any reports or knows about anything that went terribly wrong as a result of someone calling 911 and not bein