Kelly Bayer Rosmarin has been the Optus CEO since April 1, 2020, but most people only hear her name when the company gets caught up in a public relations disaster.
As the nation ground to a halt after the Optus crash killed all calls, texts and internet access for 10 million customers, the CEO s family home in Sydney s east was a hive of activity.
More than 10 million Australians were thrown into disarray on Wednesday after the telco s network dropped for almost the whole day but bosses have said there will be no compensation.
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