in an era of fake news and disinformation, the need for public service broadcasting and trusted rommel s has never been stronger trusted journalism. the bb should be a begin. has damaged its reputation here and across the world. the bbc now needs urgently to demonstrate that these failings have been addressed and this could never happen again. we must remember the bbc is bigger thanjust martin bashir. it is bigger than panorama, bigger than other programmes or bigger than the current affairs department. the bbc is one of the most trusted sources of news in the world, and a time when trusted sources are more important than ever before. the new director general in the chair of the bbc whose appointments were welcomed by the government have been imposed for less than a year. they need to be given time to make the reforms they have promised. jo stevens on the crisis at the bbc. now the challenge of getting a dental appointment during the pandemic.