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iTWire - How contact centres can master the art of workforce augmentation for improved customer interactions

GUEST OPINION: Today’s contact centre customers expect quicker responses and more intelligent and personalised services than ever before. Failing to a.

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iTWire - What organisations should look for in customer experience software

GUEST OPINION: Today’s customers expect seamless engagement with businesses that can be initiated whenever and wherever they need it. To meet changed.

Rod lesterTechnology newsEch newsEchnology trendsEchnology jobsEch jobsIgital newsIgital jobsArt newsT jobsElecommunications newsElecoms newsElecommunications jobsElecoms jobsOpen sourceBusiness technology

NICE promotes channel sales manager Russell Jones to channel chief

NICE has promoted Russell Jones to the newly created role of ANZ head of channel from his position as ANZ channel sales manager. 

New south walesBen eldridgeRussell jonesRod lesterGanz channelChannel chiefChannel salesChannel sales managerContact centre asa serviceRusell jonesSoftware asa service

Nice promotes Russell Jones to A/NZ head of channel

Also hires a new channel manager.

New zealandBen eldridgeRussell jonesRod lesterAlcatel lucent abayaAustralian microsoft

iTWire - Nice hires Brown as director of solution consulting

Customer experience specialist Nice has appointed Anthony Brown to the role of ANZ director of solution consulting. "Anthony brings a wealth and b.

United kingdomNew zealandCustomer engagement companyLincolnshire country councilUniversity of east anglia united kingdomLincolnshire countryEast angliaAnthony brownRod lesterThe customer engagement companyLincolnshire county councilUniversity of east angliaStephen withers

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