Industry players weigh in on the year that will be remembered ‘for its impact on people’s wealth’
The year 2020 has been one to forget with the covid-19 virus, lockdowns, market volatility and economic instability.
All of the above have put the financial advice sector under pressure over the past 12 months.
From quickly shifting away from the traditional face-to-face system towards a technological communication to an increasing use of e-signatures, online documents and cloud tech; financial advisers were forced to change their practices virtually overnight.
Reassuring clients during such tough months has also proven that financial advice is not just about money. Building and maintaining a relationship of trust is just as detrimental as is sound financial planning.