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After expanding in Minnesota, Crisp & Green is bolstering its presence nationwide. Steele Smiley, founder and CEO of the healthy fast-casual concept, said for him, getting ready for franchise development meant having the right team members prepared to grow with the brand.
âWhen you start a company, often you have early-stage team members that may not have the skill set to scale,â Smiley said. âAs you grow, they must be taught new skills or perhaps put somewhere else in the company. In our case, we unleveled our team, added new team members and taught some of the original team members new skills.â