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ATLANTA, April 15, 2021 /PRNewswire/ Allconnect, a leader in sales, marketing and digital solutions for utility companies, received a customer satisfaction score of 86 in 2020 as measured by the American Customer Satisfaction Index (ACSI). Allconnect s scores have ranked highest among companies publicly measured by the ACSI for the last three years, from 2018-2020.
ACSI is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States, and its syndicated results are calculated independently and without endorsement. Allconnect s score of 86, based on about 130,000 surveys, ranks above brands traditionally regarded as leaders in customer service, including Chick-Fil-A, Apple Phones, Trader Joe s, Costco, Nordstrom, Google and Amazon.