THE Queen has honoured Southend Citizens Advice with the highest accolade for voluntary groups in the UK for its outstanding dedication to helping others. Citizens Advice Southend is celebrating after being handed the Queen’s Award for Voluntary Services, the highest award a voluntary group can receive in the UK. The service provides free, confidential and impartial advice to a wide range of people many of whom live in deprived areas. The Queen’s Award for Voluntary Services aims to recognise outstanding work by volunteer groups to benefit communities. It was created in 2002 to celebrate the Queen’s Golden Jubilee. Recipients are announced each year on June 2, the anniversary of the Queen’s coronation.